Job Vacancy Islamabad Position Customer Service Representative at Cabcall Outsource SMC Pvt Ltd.

Cabcall Outsource SMC Pvt Ltd. is currently hiring for the role of Customer Service Representative located in Islamabad. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, Cabcall Outsource SMC Pvt Ltd. invites interested applicants to submit their applications.
Job Information
Company: | Cabcall Outsource SMC Pvt Ltd. |
Position: | Customer Service Representative |
City: | Islamabad, Islamabad Capital Territory |
Province: | Islamabad Capital Territory |
Education: | Confidential |
Salary: | PKR 20.000 - PKR 40.000 per Month |
Job Type: | Full-time |
Job Description
Perfect communication in English is required; a bachelor’s degree is necessary. (IELTS below 8 is not acceptable)
Job Purpose:
The Experienced Customer Service Professional will manage customer interactions, addressing inquiries and resolving issues efficiently. Strong communication skills, active listening, and problem-solving abilities are essential for enhancing customer satisfaction and loyalty.
Key Responsibilities:
- Respond promptly to inquiries via phone, email, and live chat.
- Utilize active listening to understand needs and provide solutions.
- Articulate complex information clearly.
- Build rapport through empathy and understanding.
- Maintain accurate records in the CRM system.
Job Type: Full-time
Pay: Up to Rs160,00.00 per month
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- No Criminal Record
- Good Communication Skills
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
Company Address
Province | Islamabad Capital Territory |
City | Islamabad |
Google Map | Google Map |
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