Pakistan Jobs

Job Vacancy Rawalpindi Position QA Manager at NEWGENS SOLUTIONS

NEWGENS SOLUTIONS company logo
Published 2 months ago

Welcome to our job portal. NEWGENS SOLUTIONS is offering exciting opportunities for the position of QA Manager in Rawalpindi. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with NEWGENS SOLUTIONS, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with NEWGENS SOLUTIONS. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:NEWGENS SOLUTIONS
Position:QA Manager
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 30.000 per Month
Job Type:Full-time

Job Description

NEWGENS SOLUTIONS is seeking a dedicated QA Manager to monitor, evaluate, and improve the quality of calls made by our agents. This role requires a solid IT background to address technical issues related to PC performance and networking, ensuring our team performs at their best.

Key Responsibilities:

  • Develop and implement QA processes and standards.
  • Monitor compliance through customer interaction assessments.
  • Provide feedback and coaching to agents.
  • Analyze call data for continuous improvement.
  • Troubleshoot IT-related issues.

Job Types: Full-time, Part-time

Pay: Rs30,00.00 per month

Expected hours: 40 per week

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

NEWGENS SOLUTIONS

Newgens Solutions is a leading tech company based in Pakistan, specializing in innovative software development and IT solutions. Founded by a team of experts, the company aims to streamline business processes through cutting-edge technology. With a focus on quality and customer satisfaction, Newgens Solutions offers services ranging from custom software development to digital transformation strategies, catering to various industries. Their commitment to excellence and continuous improvement makes them a trusted partner for businesses looking to enhance their operational efficiency.