Pakistan Jobs

Job Vacancy Rawalpindi Position Complaints Manager at Recruitment Empire

Recruitment Empire company logo
Published 2 days ago

Recruitment Empire is currently hiring for the role of Complaints Manager located in Rawalpindi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Recruitment Empire invites interested applicants to submit their applications.

Job Information

Company:Recruitment Empire
Position:Complaints Manager
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 30.000 - PKR 60.000 per Month
Job Type:Full-time

Job Description

Recruitment Empire is seeking a Complaints Manager. You will review ongoing cases, maintain data, and generate insightful trend reports. Motivate your team through coaching while ensuring customer service standards. Your analytical skills will help identify root causes and implement improvement strategies.

Key Responsibilities:

  • Review ongoing cases and guide your team
  • Generate reports on trends
  • Achieve SLAs and KPIs
  • Perform root cause analysis
  • Drive team performance

Requirements:

  • 2 years of relevant experience
  • Excellent complaint handling skills
  • Strong analytical skills

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Punjab
City Rawalpindi
Full Address Manpower agencies - Recruitment agency - Manpower Recruitment agencies in Islamabad Pakistan, 2 Floor Satellite Shopping Center, Block D Satellite Town, Rawalpindi, Punjab 46000, Pakistan
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Company Information

Recruitment Empire

Recruitment Empire is a leading recruitment agency based in Pakistan, dedicated to connecting companies with top-tier talent. With a deep understanding of various industries and a commitment to excellent service, we strive to provide tailored recruitment solutions that meet the unique needs of our clients. Our team of experienced professionals utilizes innovative strategies and extensive networks to ensure successful placements, helping businesses grow and thrive in today’s competitive market.