Pakistan Jobs

Job Vacancy Lahore Position IT Service Desk Managed Services Specialist at PROZ TECHNOLOGIES

PROZ TECHNOLOGIES company logo
Published 2 weeks ago

PROZ TECHNOLOGIES is currently seeking applicants for the position of IT Service Desk Managed Services Specialist in Lahore. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

PROZ TECHNOLOGIES, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:PROZ TECHNOLOGIES
Position:IT Service Desk Managed Services Specialist
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 200.000 - PKR 350.000 per Month
Job Type:Full-time

Job Description

Join Proztec, a leading ICT specialist, as we seek an IT Service Desk Managed Services Specialist to manage global IT operations for a multinational organization. This remote position, based in Lahore, Pakistan, offers a dynamic work environment with 24/7 support coverage.

Key Responsibilities:

  • Handle incident and problem management using ITIL best practices.
  • Ensure continuous service desk support with ticketing and SLA adherence.
  • Collaborate with global teams to provide seamless user support.
  • Implement effective IT support strategies and solutions.

Requirements:

  • ITIL certification and experience with ticketing tools like ServiceNow or Jira.
  • Experience in remote IT support and 24/7 service desk operations.
  • Familiarity with cloud solutions (Microsoft Azure preferred) and compliance standards.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Punjab
City Lahore
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Company Information

PROZ TECHNOLOGIES

PROZ TECHNOLOGIES is a leading IT solutions provider based in Pakistan, specializing in software development, web applications, and digital transformation services. With a strong focus on innovation and customer satisfaction, the company empowers businesses to enhance their operations through technology. PROZ TECHNOLOGIES prides itself on a team of skilled professionals dedicated to delivering high-quality solutions tailored to meet the unique needs of clients across various industries.