Pakistan Jobs

Job Vacancy Lahore Position Customer Service Rep at Easy Leads Mars BPO

Easy Leads Mars BPO company logo
Published 2 months ago

Easy Leads Mars BPO is inviting applications for the role of Customer Service Rep in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Easy Leads Mars BPO operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Easy Leads Mars BPO
Position:Customer Service Rep
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 25.000 - PKR 30.000 per Month
Job Type:Full-time

Job Description

Join Easy Leads Mars BPO as a Customer Service Representative to provide exceptional customer service and ensure customer satisfaction through various communication channels, including phone, email, chat, and in-person interactions.

Key Responsibilities:

  • Respond to customer inquiries.
  • Resolve product/service issues.
  • Provide product information.
  • Process orders and returns.
  • Escalate complex issues.
  • Maintain accurate customer records.
  • Meet customer satisfaction targets.

Requirements:

  • High school diploma or equivalent.
  • 1-2 years of customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Basic computer navigation and software skills.

Job Type: Full-time

Pay: Rs25,00.00 – Rs30,00.00 per month

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Punjab
City Lahore
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Company Information

Easy Leads Mars BPO

Easy Leads Mars BPO, located in Pakistan, specializes in providing top-notch business process outsourcing services. With a dedicated team of professionals, the company focuses on enhancing operational efficiency for clients across various industries. Easy Leads Mars BPO offers tailored solutions in customer support, telemarketing, and data management, ensuring reliable and cost-effective services. Committed to quality and client satisfaction, Easy Leads Mars BPO is the go-to partner for businesses looking to streamline their processes and drive success.