Pakistan Jobs

Job Vacancy Lahore Position IT Help Desk Technician (Remote) at Info Resume Edge

Info Resume Edge company logo
Published 5 days ago

Info Resume Edge is inviting applications for the role of IT Help Desk Technician (Remote) in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Info Resume Edge operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Info Resume Edge
Position:IT Help Desk Technician (Remote)
City:Lahore, Lahore
Province:Lahore
Education:Confidential
Salary:PKR 100.000 - PKR 125.000 per Month
Job Type:Full-time

Job Description

Job Summary: As a Full-time Helpdesk Representative at Info Resume Edge, you will be the primary contact for customers utilizing our products and services. Your role will involve assisting users with technical challenges and resolving their concerns while providing excellent support.

Key Responsibilities:

  • Diagnose and resolve technical issues related to hardware, software, and network connections.
  • Manage and prioritize help desk tickets for timely resolutions.
  • Provide exceptional customer service with professional communication.
  • Maintain a knowledge base with documentation of common issues.
  • Escalate complex issues to advanced support teams.

Pay: Rs100,00.00 – Rs125,00.00 per month

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lahore
City Lahore
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Company Information

Info Resume Edge

Info Resume Edge is a premier career consultancy based in Pakistan, specializing in resume writing and career guidance. With a dedicated team of experts, the company empowers job seekers by crafting tailored resumes that highlight their unique skills and experiences. Info Resume Edge focuses on maximizing clients’ job prospects while offering valuable career advice and interview preparation. Whether you are a recent graduate or an experienced professional, Info Resume Edge is committed to helping you achieve your career aspirations with confidence and clarity.