Pakistan Jobs

Job Vacancy Karachi Position Customer Support Team Lead at LOKAL Ventures (Pvt.) Ltd

LOKAL Ventures (Pvt.) Ltd company icon
Published 2 weeks ago

LOKAL Ventures (Pvt.) Ltd is currently hiring for the role of Customer Support Team Lead located in Karachi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, LOKAL Ventures (Pvt.) Ltd invites interested applicants to submit their applications.

Job Information

Company:LOKAL Ventures (Pvt.) Ltd
Position:Customer Support Team Lead
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 35.000 - PKR 140.000 per Month
Job Type:Full-time

Job Description

LOKAL Ventures (Pvt.) Ltd is excited to announce an opening for a Customer Support Team Lead. This key role involves managing, supporting, and training our dedicated Customer Support Team. The successful candidate will be responsible for tracking and analyzing key performance indicators (KPIs), creating weekly schedules, ensuring compliance with quality standards, and optimizing existing processes to enhance overall team performance. A comprehensive understanding of our products and services is crucial.

Applicants should possess a minimum of a Bachelor’s degree and have at least one year of experience in a junior managerial role within customer support, or three to four years in Operations. Proficiency in communication and Microsoft Office, particularly Excel, is required.

This is a full-time position with a salary range of Rs80,00.00 – Rs100,00.00 per month. Applications are due by March 30, 2025, with an anticipated start date of April 7, 2025.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Sindh
City Karachi
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Company Information

LOKAL Ventures (Pvt.) Ltd