Pakistan Jobs

Job Vacancy Rawalpindi Position Helpline Agent at ASK Development Limited

ASK Development Limited company logo
Published 6 days ago

ASK Development Limited is inviting applications for the role of Helpline Agent in Rawalpindi. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

ASK Development Limited operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:ASK Development Limited
Position:Helpline Agent
City:Rawalpindi, Rawalpindi
Province:Rawalpindi
Education:Confidential
Job Type:Full-time

Job Description

ASK Development Limited is seeking a dedicated Helpline Agent to join our team in Rawalpindi. In this role, you will be responsible for managing customer calls and providing online support for our services. Key responsibilities include following up with the Operations team for fault resolutions exceeding 48 hours, creating and closing Network Trouble Tickets, and maintaining accurate fault records for your assigned region. Additionally, you will execute special tasks as required during your shift. A work-from-home option will be available after six months based on performance.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Rawalpindi
City Rawalpindi
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Company Information

ASK Development Limited

ASK Development Limited, based in Pakistan, is a leading company specializing in innovative solutions and advancements in technology. Committed to excellence, they offer a range of services including software development, mobile app creation, and IT consulting. With a focus on quality and customer satisfaction, ASK Development Limited strives to empower businesses and enhance productivity through tailored technological solutions. Their team of skilled professionals is dedicated to driving growth and delivering exceptional results for clients across various industries.