Job Vacancy Karachi Position QA Manager at Mars BPO
Mars BPO is currently hiring for the role of QA Manager located in Karachi. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, Mars BPO invites interested applicants to submit their applications.
Job Information
| Company: | Mars BPO |
| Position: | QA Manager |
| City: | Karachi, Sindh |
| Province: | Sindh |
| Education: | Confidential |
| Salary: | PKR 50.000 per Month |
| Job Type: | Full-time |
Job Description
About the Role:
We are in search of a detail-oriented and results-driven QA Manager to lead our Quality Assurance function within our BPO operations. The ideal candidate will be responsible for designing and implementing quality processes, evaluating agent performance, and fostering a culture of continuous improvement. If you are dedicated to upholding high standards and enhancing customer interactions, we invite you to apply.
Key Responsibilities:
The QA Manager will establish quality assurance standards, monitor agent interactions, offer constructive feedback and training, collaborate with operations teams, analyze performance metrics, and conduct audits to ensure compliance with established guidelines.
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Sindh |
| City | Karachi |
| Google Map | Google Map |
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