Job Vacancy Karachi Shahra-E-Faisal Position Customer Support Representative at StepMov
StepMov is inviting applications for the role of Customer Support Representative in Karachi Shahra-E-Faisal. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
StepMov operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | StepMov |
| Position: | Customer Support Representative |
| City: | Karachi Shahra-E-Faisal, Sindh |
| Province: | Sindh |
| Education: | Confidential |
| Salary: | PKR 50.000 - PKR 200.000 per Month |
| Job Type: | Full-time |
Job Description
We invite you to join our dynamic team as a Customer Support Representative. In this role, you will serve as the primary point of contact for our valued customers, assisting with order updates, tracking requests, returns, and various inquiries. Your proficiency in Shopify will be instrumental in managing orders efficiently and effectively.
Key Responsibilities:
- Promptly address inquiries via email, chat, or phone.
- Manage and process orders using Shopify.
- Resolve issues related to cancellations and returns.
- Coordinate with logistics to ensure timely deliveries.
- Provide empathetic and clear support to customers.
- Maintain accurate records of customer interactions.
Requirements:
- At least 1 year of experience in customer support.
- Proven experience with Shopify is mandatory.
- Exceptional communication skills.
- Strong problem-solving skills.
- Ability to multitask in a fast-paced environment.
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Sindh |
| City | Karachi Shahra-E-Faisal |
| Google Map | Google Map |
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