Pakistan Jobs

Job Vacancy Peshawar Position Helpline Support Specialist at ACT INTERNATIONAL

ACT INTERNATIONAL company logo
Published 5 months ago

ACT INTERNATIONAL is inviting applications for the role of Helpline Support Specialist in Peshawar. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

ACT INTERNATIONAL operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:ACT INTERNATIONAL
Position:Helpline Support Specialist
City:Peshawar, Khyber Pakhtunkhwa
Province:Khyber Pakhtunkhwa
Education:Confidential
Salary:PKR 30.000 - PKR 60.000 per Month
Job Type:Full-time

Job Description

Posted Date: 29th October, 2024

Last Date to Apply: 10th November, 2024

Location: Peshawar (KPK), Pakistan

Category: Client Services & Customer Support

Salary: 100,00 PKR

Type: Contractual | Available Positions: 1

Job Description:

The Helpline Support Specialist will manage calls from survivors of violence, providing emotional support and connecting them to appropriate resources. Responsibilities include documenting calls, maintaining confidentiality, and attending training sessions.

Relevant Experience:

  • Bachelor’s degree in psychology, social work, or a related field.
  • Excellent communication and interpersonal skills.
  • Customer service experience is a plus.
  • Fluency in local languages and English.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Khyber Pakhtunkhwa
City Peshawar
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Company Information

ACT INTERNATIONAL

ACT INTERNATIONAL is a leading business consultancy based in Pakistan, specializing in innovative solutions and strategic planning. Established with a mission to empower organizations, ACT INTERNATIONAL provides expert guidance across various sectors including finance, technology, and marketing. With a team of experienced professionals, the company is dedicated to enhancing operational efficiency and driving growth for its clients. ACT INTERNATIONAL prides itself on its commitment to excellence, fostering partnerships that lead to sustainable success.