Pakistan Jobs

Job Vacancy Islamabad Position Global Help Desk Manager at Agrius IT

Agrius IT company logo
Published 3 days ago

Agrius IT is excited to announce openings for the position of Global Help Desk Manager in Islamabad. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Agrius IT, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Agrius IT.

Job Information

Company:Agrius IT
Position:Global Help Desk Manager
City:Islamabad, Federal Board
Province:Federal Board
Education:Confidential
Salary:PKR 90.000 - PKR 100.000 per Month
Job Type:Full-time

Job Description

Join our team as a Global Help Desk Manager at Agrius IT, where you will lead a team of technicians across multiple time zones to deliver exceptional IT support.

Key Responsibilities:

✔ Oversee help desk operations and ensure timely issue resolution while adhering to Service Level Agreements (SLAs).

✔ Manage the ticketing system and track performance metrics.

✔ Collaborate with IT teams for comprehensive support.

✔ Supervise IT asset management globally and coach your team.

✔ Prepare performance reports and oversee budgets.

Location: Gulberg Greens

Timings: 9 AM – 6 PM

Job Type: Full-time

Pay: Rs90,00.00 – Rs100,00.00 per month

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Federal Board
City Islamabad
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Company Information

Agrius IT

Agrius IT is a pioneering technology company based in Pakistan, dedicated to transforming the agricultural sector through innovative IT solutions. By harnessing advanced technology and data-driven insights, Agrius IT empowers farmers with tools that enhance productivity and sustainability. Their services range from precision farming software to farm management applications, all designed to improve crop yields and operational efficiency. With a commitment to boosting the agricultural economy, Agrius IT is at the forefront of the digital revolution in farming.