Pakistan Jobs

Job Vacancy Rawalpindi Position Customer Service Representative at ALMA

ALMA company logo
Published 20 hours ago

ALMA is currently seeking applicants for the position of Customer Service Representative in Rawalpindi. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

ALMA, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:ALMA
Position:Customer Service Representative
City:Rawalpindi, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 35.000 - PKR 70.000 per Month
Job Type:Full-time

Job Description

ALMA is seeking a highly articulate and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will excel in English-speaking skills and will have the ability to communicate clearly and professionally with clients from diverse backgrounds.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate information about our products and services.
  • Maintain positive relationships with customers.
  • Document and escalate issues when necessary.
  • Strive to meet customer satisfaction goals.

Requirements:

  • Proven experience in customer service.
  • Excellent verbal and written communication in English.
  • Strong interpersonal skills and a customer-first attitude.
  • Ability to work in a fast-paced environment.

What We Offer: Competitive salary, supportive work environment, and growth opportunities.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Rawalpindi
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Company Information

ALMA

ALMA is a leading company based in Pakistan, specializing in innovative solutions for various industries including technology, healthcare, and education. Committed to enhancing the quality of life, ALMA integrates cutting-edge technology with user-friendly designs to meet the needs of its clients. With a strong focus on sustainability and corporate social responsibility, ALMA aims to create a positive impact in the community while delivering exceptional value to its customers. Their diverse team of experts continuously strives for excellence, ensuring that ALMA remains at the forefront of industry advancements.