Pakistan Jobs

Job Vacancy Lahore Position Inbound Call Centre Agent at Resource Service Group – RSG

Resource Service Group - RSG company logo
Published 7 months ago

Resource Service Group - RSG is inviting applications for the role of Inbound Call Centre Agent in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Resource Service Group - RSG operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Resource Service Group – RSG
Position:Inbound Call Centre Agent
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 55.000 - PKR 85.000 per Month
Job Type:Full-time

Job Description

Resource Service Group (RSG) is seeking motivated individuals for our inbound customer service department.

Key Responsibilities:

  • Handle phone calls with basic to strong contact handling skills.
  • Be familiar with CRM systems and practices.
  • Resolve customer complaints via phone, email, Live Chat, or social media.
  • Assist with order placements, refunds, and exchanges.
  • Work night shifts and overtime when required.

Job Type: Full-time

Salary: Rs55,00.00 – Rs85,00.00 per month

Education: Bachelor’s (Required)

Language: English (Required)

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

Resource Service Group – RSG

Resource Service Group (RSG) is a leading company based in Pakistan, specializing in providing innovative solutions and services across various sectors. With a commitment to excellence and customer satisfaction, RSG offers a comprehensive range of services including project management, consultancy, and operational support. The company utilizes advanced technology and skilled professionals to deliver high-quality results tailored to meet clients’ needs. As a trusted partner, RSG plays a pivotal role in enhancing productivity and efficiency for businesses in Pakistan and beyond.